Shipping Information

Yes, I ship internationally!*

*
UK/EU shoppers may be charged a VAT/Import fee upon recieving your package. My apologies, as this fee is out of my control at the moment!

PAYMENT

  Payment is accepted through Stripe or Paypal. Both providers will process debit and credit cards from almost anywhere. Please be aware that sometimes Paypal will reject payments from this page for an unknown reason, especially on orders from outside of the US. If this happens to you, please try using a credit or debit card, or contacting me directly.

SHIPPING COSTS

   All shipping is based on fixed costs that are associated with the item's weight class and current USPS prices. All orders come with tracking information upon shipping.

PROCESSING TIMES

  Most in stock orders will be processed and shipped within 1-2 weeks. I ship items out each Monday.

PRE-ORDER ITEMS

  Pre-order items will have shipping information included in the description, so please refer to that for an estimated time of delivery. Any order containing a pre-order item will ship once I have all items in stock.

DELIVERY TIMES

  This depends on your country and postal service! For orders within the US, usually 1-2 weeks is the normal wait time. Orders to Canada, 2-3 weeks, and orders anywhere else can take up to a month. For more information please contact me directly.

RETURN POLICY

  Any US order lost in the mail will be replaced for free; however orders outside of the US will need to re-pay for shipping. If you are unhappy with the quality of your item, please contact me and we will work on a refund together.

DISCREET PACKAGING

  Every item is shipped in plain white or manilla packaging of some kind. Orders within the US have no marking or indication of what's inside. International orders must display items on the packaging (by law) but are done so in a generic way. Simply labeled as "acrylic charm" or "comic book", etc. You will not find any special shop branding on my packages sent to you.